contact us

We Want to Hear from You!

Please share any comments or questions by calling us or through the email form provided below.

Business Office Hours:

• Monday – Friday: 8:00 AM – 4:00 PM Eastern Time

Shop Hours:

• Tuesday – Friday: 8:00 AM – 4:00 PM Eastern Time
• (Shop closed on Mondays)

Live Chat Tech Support Now Available!

• Monday – Friday: 8:30 AM – 4:00 PM Eastern Time via Google Hangouts
• Google Chat: [email protected]

Repairs:

• Accepted Tuesday – Friday: 8:00 AM – 3:30 PM
• Most repairs are completed in less than 2 weeks.
• Repairs of other manufacturers’ kilns are accepted on a case-by-case basis and may take up to 30 days to complete.

Submit a Message:

Use the form below and address it to:

• Jennifer Ratican – Sales, Technical Support
• Randy Glotfelty – Sales, Technical Support
• Mike Glotfelty – Business Office